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They did this to me, only it was more than 18. After it was all said and done, fees and all it was nearly $600 they wanted me to pay. Somehow a guy at corprate got wind of it and called me. He was great. He wiped all feels and charges. I only had to pay $120 which was fair, and the amount I should have had to pay in the first place. He got my service restarted, much cheaper and with no contract.

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